Loved by Cross-Border Shoppers

“These guys are so awesome! I can’t believe I haven’t rated/reviewed after all these years but better late than never! Just wanted to thank you all for providing the incredible service you always do. Always nice to talk to you guys :) Seriously, this place has the best service of any establishment I’ve frequented in years, restaurants, cafes, other businesses etc. The staff are all super kind and occasionally funny 😆 😁 Conveniently located right after the border and lockers are easy to use. Facility is always neat and clean. Great work! Thank you for being here!”

“Super quick and easy to use and the staff are incredible. They’re always friendly, helpful and polite. Love this service. Thank you!!”

“(Translated by Google) Very convenient, excellent location, free Wi-Fi available, payment can be made on-site. (Original) 非常方便，位置非常好，有免費wifi，可現場自行付款”

“1st timer. Staff is very friendly and helpful, didn't mean to eavesdrop but overheard them helping a customer out with great patience and knowledge about shippings. Was able to quickly locate my package. Storage/mail boxes seems very sturdy and clean.”

“Convenient for sure. Will definitely continue to use their services!”

“Seamless parcel pickup.”

“I opened an In Out Parcel’s account for my dad when Point Roberts was the only accessible US mailbox available to Canadians during the Pandemic. Dad was a long time US resident who had moved into a full time care facility in Vancouver. The services provided by In Out Parcel had been excellent. After my father passed, Angela helped transition the account to me and resolved late payment due to my own negligence with compassion and understanding. Angela, you are amazing! Based on my experience, In Out Parcel is a business deserving of all its 5 star reviews.”

“First time using In&Out - super simple, fast, and friendly service. I had a quick question about after hours availability and the verification process and the person who answered the phone was very friendly and helpful. It took maybe 2 minutes total to pay at the kiosk, find my locker, and retrieve my package. The instructions are very clear. Thank you!”

“Advanced! Perfect service, closest location near to boarder”

“Incredible service!”

“They couldn’t make it much easier to pick up parcels, and it couldn’t be much closer to the border if they tried”

“I live in BC and several times a year I would drive down to Washington to post international parcels through the USPS in Point Roberts. The staff at the USPS seem to lack ‘plain ol’ good customer service’, and after another difficult interaction with the USPS staff, I decided to pack up the parcels and go back to Canada. Then, I stopped into In Out Parcel, located on Tyee Drive just before the border crossing. What a pleasant surprise! I had the good fortune to meet Angela, a most pleasant and welcoming individual, who willingly and without hesitation answered all my questions, listened to my mutterings and sad tales of the USPS and provided the most efficient parcel shipping services around, always with an abundance of humanity and a smile! I now have all my parcels sent to the In Out Parcel where I know I can go 24/7 for pick up or annoy Angela, or the rest of the staff, throughout the week. I continue to send parcels, with nary a rude comment, nor has there been any problems with the two or more dozen parcels I sent overseas. Great shipping services, great customer service, safe and secure lockers and easy access. What else could you ask for! Thank you, Angela and the rest of the gang! It is always a pleasure.”