Mon–Fri 10 AM–4:30 PM · Sat 10 AM–3 PM · Vancouver time

Loved by Cross-Border Shoppers

4.9★ from 744 Google reviews.

Showing 1–12 of 530 written reviews (214 more are star ratings only)

“When I first discovered In-N-Out parcel, I wasn’t sure how it would work. I’ve had three or four delivery since it’s wonderful very simple problem free works great.”

Robert Davis via Google ·

“This place is SO awesome. Not only is the service super smooth and simple, but the employees are genuinely such wonderful people. They gave me an incredible deal, and I am SO grateful!! Thank you guys, I can't wait to buy more stuff and visit 😜”

Elana via Google ·

Response from In Out Parcel

just remember to keep that seatbelt on! :)

“Great experience. Easy to use. Very efficient. A big plus is you can go anytime day or night! Reasonable price and convenient.”

Kathy via Google ·

Response from In Out Parcel

Day or night, the lockers are ready when you are. Thanks, Kathy!

“In/Out Parcel is a very professional Shipping Service with exceptional people working there.”

Gary P via Google ·

Response from In Out Parcel

Thank you so much, Gary! Everyone behind the counter will be glad to read this ^_^

“InOut Parcel in Point Robert is the best way to obtain items from the US if you live in Canada. Their process is easy and packages are accessible for pick up at any time you can get there. They can help with the returns even if you are not there during their ‘office’ hours. Their instructions are all online and easy! And the best thing - the staff are super helpful and friendly when you do need help!”

Kimberly Touchette via Google ·

Response from In Out Parcel

What a lovely note, Kimberly! We're so glad you had an amazing experience!

“Very smooth and efficient, not to mention convenient.”

Tom F via Google ·

Response from In Out Parcel

Smooth, efficient and convenient: a proper hat trick. Thank you, Tom!

“Always a great experience. Never any issues. Thank you!”

Kathleen Butler via Google ·

Response from In Out Parcel

Thank you so much, Kathleen! It's lovely to hear every visit has gone smoothly.

“Friendly staff and efficient service!!”

Brenda Marcopoulos via Google ·

Response from In Out Parcel

Thank you, Brenda! Friendly and efficient is exactly what we're going for at the counter, so this one goes straight to the team.

“Fast & friendly services.”

Cris Sallovitz via Google ·

Response from In Out Parcel

Thanks, Cris. We know most pickups are squeezed into a border run, so quick matters. Glad it was.

“This company and the people that run it are the Best! Always friendly always helpful👍🏻”

Jennifer E via Google ·

Response from In Out Parcel

Jennifer, this made our day. Thank you for being with us, and for taking a moment to say it.

“In Out Parcel..in Point Roberts.. has over the years been a very reliable service with good customer service.The 24 hr availability makes AnyTime assessibility easy... with the system signout procedure to get your packages...💥Very convenient.💥”

Conrad COOK via Google ·

Response from In Out Parcel

Conrad, thank you for sticking with us over the years. That's what the 24-hour lockers are for: picking up on your schedule, not ours.

“Amazing, prompt customer service. You can have your ID verified over video, and the locker service is 24 hours a day! So convenient and efficient.”

Valerie Jackson via Google ·

Response from In Out Parcel

Thank you, Valerie! Glad the video ID verification made getting started easy. It saves a trip just to sign up.

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