Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 157–168 of 527 written reviews (211 more are star ratings only)
“2016 was the first time I used In Out Parcel. Back then, I remembered I had to go in and talk to the front desk to pick up my package. Fast forward to 2024, they have pick up lockers and pin to access the facility 24/7. What an upgrade! Great facility, never had a package lost, reasonably priced. Saved me so much on shipping fee, and allowed me to get products that only ships to the US! Definitely recommend!”
Response from In Out Parcel
Thank You Cody for taking a moment to share a good experience. Everything you mentioned is what we hope to accomplish. But remember if you ever need assistance, there are staff that offers full service at the front desk during open office hours. We still like to see happy people :)
“Best parcel pick up in Point Roberts. Convenient, amazing customer service, reasonably priced. Nothing is better then 24/7 lockers. If you can't sleep and feel like picking up your parcel at 3am you can go right ahead. What could be more convenient then that. And if you decide to go during regular business hours you might run into Angela and Kevin and they are both FABULOUS!”
Response from In Out Parcel
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Yes, we love InOut. Fun environment, and wonderful customers. Our goal is that the entire vibe at InOut Parcel is 5 star :) But... what could be more "convenient" than that? I'd love an A&W Breakfast sandwich with egg, sausage, bacon, and hashbrowns at 3:00am. to go along with it. Doesn't that sound amazing?
“Really love this place and their AMAZING staff. Talked to Kevin at the front desk whom was efficient and friendly; he even recommended a movie (Idiocracy) and I loved it. Thanks Kevin for the A+++ excellent customer service. Highly recommend this place!”
Response from In Out Parcel
Welcome to InOut Parcel, I Love You If you have 1 package in a locker that weighs 2 pounds, and 1 package in another locker that weighs 5 pounds? How many lockers are you using? email support@inoutpacel.com kevin
“No problems yet. Get my package and go home. Easy as that.”
Response from In Out Parcel
Thank you for the stars! ^_^
“I appreciate this post box cause less shipping and easy to access”
Response from In Out Parcel
Thank you so much, Peyton! Less shipping and easy access is exactly the idea.
“Super convenient! Couldn’t be any happier”
Response from In Out Parcel
Glad it's been super convenient! Thanks for the stars and the kind words.
“I can’t believe how good this service is. Everything from setting up your mailbox to picking up your packages is shockingly easy. Couldn’t be happier, would recommend to anyone!”
Response from In Out Parcel
Hello Rachel! ^_^ Thank you so much for the nice review! We are super happy you are happy! haha
“So convenient and great service. They quickly responded to all my emails. Unbeatable price too. Just a few dollars for the first 2 weeks of storage and I can get my US free shipping. Will definitely continue to use their service. Remember to fill your gas while you are there. Much cheaper than the north.”
Response from In Out Parcel
Thank you so much, Anghen! Glad the quick email replies and the pricing worked for you.
“Excellent !!! Very convenient. I have good experiences with this service. The employee who was very helpful and patient to teach you how to open the locker within 24 hours 7 days. I would much appreciate.”
Response from In Out Parcel
Thank you so much for the kind words! Glad the team could show you how the lockers work.
“I've been using In and Out for over 6 years now and can say they are hands down the BEST shipping place in Point Roberts. The locker system is so smart because it allows you to go pick up your packages even if no one is at the counter (and avoid long border line ups by going at off times). Being able to prepay online or at the machines is super convenient and there's lots of parking outside the building. The staff are friendly and have always been extremely helpful over the phone.”
Response from In Out Parcel
Thank you so much for the kind words, Nicole!
“24 hour service. I am in and out of point Robert in 12 minutes including fueling up at the nearby gas station. It's basically free if you gas up in Point Roberts”
Response from In Out Parcel
I love the DCA of gas and parcel pick-up. Can I add, the gas was 11 minutes and InOut Parcel pickup was 60 seconds? :)
“Always quick and easy. They helped me process a return with ease, even when they were closed, thanks to the 24/7 lockers. So convenient!”
Response from In Out Parcel
Thank you Philip! We love those lockers too! so badass!
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