Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 13–24 of 527 written reviews (211 more are star ratings only)
“My parcel pick-up place of choice. Easy to setup an account online and top up payment. Open 24 hours with an automated locker system. When you do need assistance the staff are very friendly. My wife had to ship some goods back to a US vendor and the employee check all the shippers to find the best price. Recommended.”
Response from In Out Parcel
Easy setup and a 24-hour locker system cover most visits, and it's good to hear the staff came through too when your wife needed a hand. Glad it's become your go-to.
“Amazing customer support, you absolutely cant go wrong with them. They went above and beyond for us.”
Response from In Out Parcel
Thanks, Cayden. Glad we could go the extra mile for you, and that it made a difference.
“In Out Parcel were absolutely amazing to my daughter-in-law when she was trying to bring her new pet bird over the border. When she unfortunately had to leave the bird for a few days and send her on for further certification, they went above and beyond in figuring out and providing a safe, comfortable place for the bird to stay for the weekend, and then will also ship her off again on Monday. I don’t know what we would have done without them. Thank you so much to them!”
Response from In Out Parcel
We found the bird a safe, comfortable spot for the weekend, and we're glad we could get her on her way again Monday. Stories like this are exactly why we like this job.
“Fantastic service. Been using InOut for years. Warmly recommended.”
Response from In Out Parcel
Years of repeat visits is the kind of feedback that means the most to us. Thank you for sticking with us this long.
“I wanted to send a shout out regarding In Out Parcel in Point Roberts. I have needed their assistance twice now and each time they were helpful, understanding and went that extra mile to make sure I was looked after. In these times where you can barely even reach a human being let alone expect help from a live person it is refreshing to be treated so well. I highly recommend them!”
Response from In Out Parcel
We're glad you reached a real person who took the time to help, both times. That kind of feedback keeps the team going.
“Extremely easy and smooth”
Response from In Out Parcel
Smooth... reading this reminded me of the song "Smooth Operator" by Sade. Has 31 million views on Youtube. InOut Parcel is a Smooth Operator :) Thank You
“Great service!”
Response from In Out Parcel
Great customers too! Thank you.
“They always handle my parcel with care. And the ability to go there 24/7 to pickup is just super convenient!”
Response from In Out Parcel
Thank you, Fu-Pin! Knowing your parcels are handled with care means a lot to our team, and we're glad the 24/7 pickup fits around your schedule. See you at the lockers next time.
“Awesome so easy and convenient!”
Response from In Out Parcel
Thanks, Jordy! Happy to hear it's been easy and convenient for you, and we look forward to your next pickup.
“Great service, great rates. 10/10”
Response from In Out Parcel
We are trying to take it to 11 now. Photo's of your package arrivals are now available to view in your InOut Parcel online login.
“In and Out Parcel is fantastic. Always reliable, super informative and friendly staff. Really easy and convenient. I can't believe I didn't use their excellent services earlier!”
Response from In Out Parcel
Maybe you can go back in time and get here earlier? I hope you can, I'd like to meet you sooner.
“SO convenient. 24/7. I've been using them for over 10 years since they openned and never had an issue with anything.”
Response from In Out Parcel
Thanks, Greg! Ten-plus years and never an issue, so we must be doing something right :) Thanks for being with us since day one.
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