Loved by Cross-Border Shoppers
4.9★ from 738 Google reviews.
Showing 289–300 of 489 written reviews (186 more are star ratings only)
“Very convenient, easy to use service. Email notifications are on point. Pricing is very reasonable too. Love the 24hr automated locker system with wifi.”
Response from In Out Parcel
Thank you Justin! We are so glad you are enjoying our service!
“Would rate 6 stars if I can! I've used the service a few times and it has been extremely quick and painless. Plus their customer service is top notch. I had to email them a few times to consolidate packages into one locker and identify stored parcel (store did not provide correct tracking number...) and they were all answered on same day. Plus all the packages are stored on same day as delivery, and free return service is just awesome. Will definitely keep on using them and recommend to family/friends if they need to purchase anything from US.”
Response from In Out Parcel
Thank you so much John! In my mind I am adding that 6th star, and it looks amazing.
“Excellent service”
Response from In Out Parcel
Thank you James! We appreciate your excellent business!
“InOut is great. But crossing the border to Point Roberts isn't to be taken lightly. The wife and I did not know about ArriveCan and almost got stuck quarantining for 2-weeks with upto $5000 fine. Crazy.”
Response from In Out Parcel
Thank you for the kind words about us Rob! If you ever need help preparing your arriveCan before you leave the Point, please let us know, we would be happy to help you out! We want the border crossing experience to be just as good as a parcel pickup!
“Very helpful in setting up account etc. responsive to emails/phone inquiries & arranging evening pick up. Very customer oriented. Overall the 1st experience was excellent. As to US Customs…..”
Response from In Out Parcel
Thank you Sam! We hope you will have a better experience with customs down the road!
“Very convenient. They will always be my go to for parcel receiving”
Response from In Out Parcel
Thank You for the Kind review. We will do our best to stay your "go to parcel place". Stay Happy :)
“Staff are very friendly and helpful. The service is outstanding. The after hour access makes it the best parcel service available in Point Roberts.”
Response from In Out Parcel
Hello Harry! Thank you for the kind review! We are so happy you enjoy the afterhours pickup service!
“Excellent service. I Miz this guys”
Response from In Out Parcel
Hello Danny! Thank you so much for the kind words! We missed you too!
“Olivia is amazing! Her accommodation and kindness made my day! She explained everything very clearly, helped us get a box and even got our box two weeks early! I love USA and InOut parcel! ❤️🤟🏻💕”
Response from In Out Parcel
Yes, we agree! Olivia is our best employee!
“Best parcel pickup place in PR. I've only tried two, for what it's worth, but the 24 pickup is sooooo convenient, the prices are very reasonable, and their service (return service especially) is top notch. Of course, everyone is a pleasure to deal with as well!”
Response from In Out Parcel
Hello! We are so glad you are enjoying our little parcel place! thank you for sharing your experience!
“So easy to go in at any time and collect your packages.”
Response from In Out Parcel
Thanks Chris! We look forward to serving you again soon! ^_^
“This place is awesome with awesome staff like Angela who go above and beyond for what one would normally experience for customer service. So glad the border is open again and to support this company owned/operated by Canadians.”
Response from In Out Parcel
we love you jiwan!
Ready to Skip the Border Lineups?
Get your free US address and start picking up on your own schedule.