Loved by Cross-Border Shoppers
4.9★ from 739 Google reviews.
Showing 397–408 of 490 written reviews (186 more are star ratings only)
“Simply THE BEST. Must open a branch in Vancouver BC. Canadian courier company's should learn from them.”
“Super convenient. Automated self service terminals!”
“Fast and friendly”
“This is definitely the most convenient parcel centre in Point Roberts because it's open 24/7. Just enter the code sent to you by email and grab your package. I'm never there during normal business hours but I believe someone would be available to help, if needed. I only visit in the evenings, when border traffic is minimal.”
“Best parcel pick place in the Point!”
“I was referred to this place by a coworker of mine a few months back. I finally had the opportunity to use the parcel service and it is extremely convenient and quick. You need to register with them prior to being able to utilize the 24/7 automated lockers but it is totally worth it! You come, put in a code in and your parcel is waiting for you! Will definitely ship more orders to these guys for quick and easy pickup!”
“I have been using In Out for about a year. Convenient is the major reason as you can go after work or late night. I didn't know their customer service was so good until last week I had to picked up my huge furniture piece from counter. Brandon was so helpful and nice that helped to load the heavy piece to the car quickly! Thank you, Brandon.”
“They have a very intuitive and convenient way to ship and retrieve parcels.”
“This is the best parcel pickup location I have ever used. It's incredibly convenient to be able to access the automated lockers 24/7. I normally go to Point Roberts later in the evening to avoid any highway or border traffic. The email notification system and automated lockers make picking up and sending out packages very easy. Occasionally I have to return something to Amazon and I just package it up with the shipping label, leave it in one of the lockers, email the staff, and it's picked up and given to the courier the next day. When a package is too large to fit into a locker and I cannot come during business hours, the staff will transfer it to one of two larger rooms for me to pick up after business hours. Such great service! For the few times I have been in during the day the staff are super friendly and always helpful.”
Response from In Out Parcel
Thank you so much Anthony! We appreciate wonderful customers like yourself! ^_^
“good good good”
“Fast and efficient. Staff are great too! They deserve a raise!”
“Easy 24/7 access for packages. They email the pin and locker number to you. Enter the pin to gain access 24 hours a day. And then enter your pin to open your locker.”
Ready to Skip the Border Lineups?
Get your free US address and start picking up on your own schedule.